What information do we collect about you?
We collect your name, email address, and payment information when you sign up for a subscription. We use this information for billing and to communicate with you about your subscription. All information is stored securely by Recurly, our payments processor. We do not have access to sensitive payment information such as credit card numbers.
When you sign up for a subscription, we also provide your email address to Auth0, our authentication service. Auth0 will ask you to set a login password to go with your email. Your login email and password are stored securely by Auth0. We do not have access to your password.
If you participated in our 2012 Kickstarter campaign, we received your name, email address, and backer reward information from Kickstarter. We use this information to provide you with your backer rewards. In addition, if you provided us with a name and URL for our “Thank You” page, that information is publicly visible on the page.
We keep any correspondence you send us so we can provide better customer service.
We collect this information regardless of the ”Do Not Track” setting in your browser. Other than your usage information, we keep your information until you ask us to delete it.
What’s our lawful basis for collecting this information?
For information related to your subscription and Kickstarter rewards, we need it to fulfill our contract with you. You don’t have to give us this information, but if you don’t, we can’t set up your subscription.
For usage information, we have a legitimate interest in maintaining the security and quality of our systems. We only use it for that purpose, and only for a limited time.
For correspondence, we have a legitimate interest in providing useful customer service. You can ask us to delete your correspondence at any time.
If you’re listed on the Kickstarter "thank you" page, you gave us your consent to be listed. You can withdraw that consent at any time by asking us to delete your listing.
To ask us to delete your information, email us at the contact address listed below.
Your rights to your information
You have the right to know why we process your information, for how long, and who we share it with. (See above.)
You have the right to request a copy of the information we hold about you, and in most cases, we have to give it to you in a structured, machine-readable format.
You have the right to ask us to correct information that you think is inaccurate.
You have the right to ask us to delete your information.
You have the right to lodge a complaint with a supervisory authority.
To contact us about these rights, email us at the contact address listed below.
We do not send marketing emails, other than to inform you about changes to your subscription. If you would like information about our products and services, you may email us at the contact address listed below.
Discussion forums and other websites
Some pages on this website include discussion forums provided by Disqus. We are not responsible for how Disqus collects and uses your personal information. Please keep in mind that if you provide personal information on these discussion forums, that information may be collected and used by others.
Cookies are small text files placed on your computer by a website. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
You can set your browser to not accept cookies. However, if you do this, you won’t be able to log in to our site.
Security of your personal information
We secure your personal information from unauthorized access, use, or disclosure, and we require that the third-party data processors we use do the same.
Children under sixteen
We do not knowingly collect personally identifiable information from children under the age of sixteen. If you are under the age of sixteen, you must ask your parent or guardian for permission to use this website.
Changes to this statement
Titanium I.T. LLC
Address: 5704 NE 27th Ave. Portland, Oregon 97211, USA
May 22-24, 2018: Updated policy to provide more details and use simpler language as required by the EU GDPR
January 1, 2014: Added information about handling of “DNT” HTTP header
January 14, 2013: Original version